Can you tell us a little about yourself and your role at Ladera?
My name is Tenderly August, and I am the quality control supervisor at the Ladera Resort.
How did you first experience Ladera?
When I first discovered Ladera, I was awestruck. I was speechless. I was just taking it all in the first time I experienced Ladera.
What makes Ladera a unique experience?
Usually when guests first experience the three walled concept from the doorway, it's like, wow, wow. And they're forgotten about the rest of the room. They've forgotten about everything else that the receptionist has been telling them so far. All they can think about is that view. And they go towards the view, they have to really take it in for a moment before we can proceed with the orientation.